Residential Operations Manager
hace 2 semanas
We are seeking a highly skilled Residential Operations Manager to join our team at Greenwin Corp. The successful candidate will be responsible for the professional management and administration of an assigned portfolio of high-end residential properties.
Key Responsibilities:
• Supervise and manage staff to drive results and achieve top performance.
• Develop and implement building management processes to meet client requirements.
• Conduct regular inspections of common areas, building exteriors, and landscaping of assigned properties.
• Communicate effectively with residents and other external parties in a timely manner.
• Ensure effective and sustainable maintenance and repairs as required.
• Plan and manage replacement of major capital expense items.
• Approve invoices for all services required to maintain the properties.
• Ensure properties' performance meets or exceeds set goals and financial return requirements.
• Participate in the preparation of reports, budgets, and analyze operating variances as needed.
• Institute collection procedures for late-paying tenant accounts.
• Stay current with new technologies, systems, and procedures related to property management.
• Create opportunities for cost-reductions through innovation and research.
• Build sustainable relationships with staff, clients, stakeholders, co-workers, and vendors.
Requirements:
• Minimum five (5) years property management experience in residential high-end properties.
• Graduate and/or certificate/degree in business administration, real estate finance, CPM, IHM, or related field.
• Knowledge of applicable provincial and municipal legislation including the Residential Tenancies Act.
• Computer literacy, including effective working skills of MS Office, and knowledge of Yardi.
• Prior managerial experience required.
• Sound leadership, staff management, and teambuilding skills.
• Effective written and verbal communication skills as well as presentation skills.
• A well-defined sense of diplomacy, conflict resolution, and people management skills.
• Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment.
• Ability to build and maintain lasting relationships with corporate departments, key business partners, and stakeholders.
• Ability to follow through and complete overlapping projects.
• High degree of resourcefulness, flexibility, and adaptability.
• Strong customer service and troubleshooting skills.
• Valid driver's license required.
Greenwin Corp. is an equal opportunity employer.
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