Security Managed Services Engineer
hace 2 días
At NTT DATA, we're pushing the boundaries of what's possible in the world of technology. As a Security Managed Services Engineer, you'll play a crucial role in ensuring our clients' security infrastructures and systems remain operational.
Key Responsibilities:- Proactively monitor work queues to identify and resolve incidents and requests in a timely manner.
- Perform operational tasks to update tickets with resolution tasks performed and identify, investigate, and analyze issues and errors prior to or when they occur.
- Provide second-level support to incidents, requests, and identify the root cause of incidents and problems.
- Communicate with other teams and clients for extended support and execute changes with clear identification of risks and mitigation plans.
- Follow the shift handover process and escalate tickets to seek the right focus from CoE and other teams if needed.
You'll work closely with automation teams to optimize effort and automate routine tasks. You'll also identify problems and errors before they impact a client's service and provide assistance to L1 Security Engineers for better initial triage or troubleshooting.
As a Security Managed Services Engineer, you'll contribute to the change management process by logging all change requests with complete details and ensure all changes are carried out with proper change approvals.
You'll plan and execute approved maintenance activities, audit and analyze incident and request tickets for quality, and recommend improvements with updates to knowledge articles.
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Security Managed Services Engineer
hace 2 días
Santiago de Compostela, La Coruña, España Ntt Data A tiempo completoAbout the RoleWe are seeking a highly skilled Security Managed Services Engineer to join our team at NTT DATA. As a key member of our security team, you will be responsible for providing a managed service to clients to ensure the security and integrity of their systems and infrastructures.Key ResponsibilitiesProactively monitor work queues and perform...
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Security Managed Services Engineer
hace 2 días
Santiago de Compostela, La Coruña, España Ntt Data A tiempo completoAbout the RoleWe are seeking a highly skilled Security Managed Services Engineer to join our team at NTT DATA. As a key member of our security team, you will be responsible for providing a managed service to clients to ensure the security and integrity of their systems and infrastructures.Key ResponsibilitiesProactively monitor work queues and perform...
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Security Managed Services Engineer
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Security Managed Services Engineer
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Santiago de Compostela, La Coruña, España Ntt A tiempo completoJob SummaryNtt is seeking a highly skilled Cybersecurity Specialist - Managed Services to join our team. As a key member of our security team, you will be responsible for providing managed security services to our clients, ensuring the security and integrity of their systems and infrastructure.Key ResponsibilitiesProactively monitor and analyze security...
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Networking Managed Services Engineer
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Managed Services Engineer
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Managed Services Engineer
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Santiago de Compostela, La Coruña, España Ntt A tiempo completoAbout the RoleWe are seeking a highly skilled Managed Services Engineer to join our team at NTT DATA. As a key member of our technical support team, you will be responsible for providing exceptional service to our clients, ensuring their IT infrastructure and systems remain operational and meet their service level agreements.Key ResponsibilitiesMonitor and...
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Santiago de Compostela, La Coruña, España Ntt Data A tiempo completoNetwork Engineer - Managed ServicesAt NTT DATA, we're pushing the boundaries of what's possible in the world of technology. As a Network Engineer - Managed Services, you'll play a key role in ensuring our clients' IT infrastructure and systems remain operational.Key Responsibilities:Monitor client infrastructure and solutions to identify potential...
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Network Engineer
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Santiago de Compostela, La Coruña, España Ntt Data A tiempo completoNetwork Engineer Job DescriptionAt NTT DATA, we're pushing the boundaries of what's possible in the world of technology. As a Network Engineer, you'll play a crucial role in ensuring our clients' IT infrastructure and systems remain operational. Your expertise will be essential in proactively monitoring, identifying, investigating, and resolving technical...
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