Spécialiste en équipement audio

hace 1 semana


Barcelona, Barcelona, España Eugenia Talent A tiempo completo
Votre rôle

En tant que Représentant du Service Client, vous êtes la clé de l'expérience client. Voici un aperçu de vos missions :

  • Répondre aux demandes des utilisateurs avec efficacité et courtoisie.
  • Résoudre les incidents techniques en lien avec des produits spécialisés dans l'équipement audio.
  • Fournir des informations précises et proactives aux clients concernant le suivi de leurs demandes.
  • Maintenir vos compétences sur les applications et produits en constante évolution.


Compétences requises

Voici les compétences essentielles que nous recherchons :

  • Maîtrise du français (niveau courant ou bilingue) et bon niveau en anglais.
  • Compétences solides en service client, alliées à une capacité à résoudre des problèmes techniques.
  • Connaissance des environnements connectés (signal, réseaux sans fil, musique en streaming) et familiarité avec Windows et Mac.
  • Expérience d'au moins un an dans le service client, idéalement en support technique.
  • Flexibilité, résistance au stress et amour du travail en équipe.


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