Senior Holiday Support Specialist
hace 3 semanas
**Company Overview**
Hotelbeds is the world's leading travel services provider, connecting and empowering the global tourism industry. With a network of 300,000 hotels worldwide and a presence in 140 source markets, we offer a unique blend of technology, data, and human expertise.
We are headquartered in Palma, Mallorca, and employ around 3,500 people worldwide. Our company culture is built on three core values: moving fast, dreaming big, and making a difference every day.
**Job Description**
We are seeking a Senior Holiday Support Specialist to join our Customer Relationship Center. In this role, you will provide exceptional customer service, support clients through phone calls and emails, and resolve issues promptly and accurately.
You will work closely with internal sales teams to maintain good client relationships, achieve high levels of client satisfaction, and retain loyalty. Your negotiation skills will be key to finding solutions that meet the needs of all parties.
**Responsibilities:**
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