Claims Processor
hace 7 días
We are seeking a highly skilled Claims Processor to join our Madrid Claims team at Chubb. As a Claims Processor, you will play a critical role in delivering exceptional customer service and ensuring the timely and accurate processing of claims.
Key Responsibilities- Claims Administrative Delivery: Perform day-to-day tasks on time and meet set deadlines (SLA's), highlighting and managing process exceptions proactively.
- Data Quality / Integrity: Maintain claims data entry and indexing file upload/documentation integrity in all used systems.
- Best Practice: Adhere to the best practices laid out under the rules and guidelines for the Madrid Hub 'Playbook' and EMEA claims processes and protocols.
- Internal Development: Perform with a high level of technical competency for claims admin activities and commit to personal development through coaching.
- Quality of Service: Deliver high-quality service within authority for various claim admin types or standard settlements.
- Advanced Level in English (C1): Essential.
- Advanced/Intermediate Level Excel Skills: Essential.
- Bachelor's Degree in Law: Preferred.
- Basic Knowledge of Commercial Insurance A&H, P&C Classes: Preferred.
- Ability to Organize Work & Perform within Time Constraints: Essential.
- MS Office Knowledge: Essential.
- Experience of Working Independently or as Part of a Team – Self-Motivated: Essential.
Chubb is a world leader in insurance, providing commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. We are committed to providing exceptional customer service and ensuring the timely and accurate processing of claims.
We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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