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Customer Relations and Space Manager in a Touristic Rentals Organization and Coworking Office
hace 2 meses
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations and Space Manager in a touristic rentals organization and coworking office. As a key member of our team, you will be responsible for providing exceptional customer service, managing customer relations, and overseeing the day-to-day operations of our coworking space.
Key Responsibilities:
- Customer Relations:
- Support the customer relations team in office and in the apartments
- Provide perfect customer service to customers ensuring an excellent experience
- Prepare product descriptions
- Space Management:
- Open or close the office
- Reception tasks: learn sales methodologies of our services, guide new customers
- Office tasks: check that everything is in order (Internet, material, etc.)
- Administrative Tasks:
- Reply to emails from interested parties
- Prepare simple budgets if necessary
- Administrative tasks: order of documents, digitization of some invoices, printing of documents for new clients
- Marketing and Content Tasks:
- Editorial calendar management of our company's social networks
- Social networks tasks
- Develop blog content
- Additional Responsibilities:
- Assist in the internal communication of the coworking office
- Reconcile with all customers, get to know them, understand them, listen to their suggestions
Requirements:
- Being outgoing and easygoing
- Enjoying talking to people
- Customer relations oriented
- English intermediate
- Basic Spanish
- Full-time
- Minimum 3 months
Benefits:
- 250€-350€ depending on the candidate
- Health and accidents insurance
- Training plan
