Order Management Support Internship Opportunity

hace 4 semanas

Zaragoza, Zaragoza, España Boston Scientific A tiempo completo
About the Role

Boston Scientific is seeking a highly motivated and detail-oriented individual to support the Order Management team in ensuring smooth and efficient order processing. As an Order Management Support Intern, you will gain hands-on experience in order management processes, systems, and customer interactions.

The ideal candidate will have a strong interest in automation technologies and a willingness to learn new tools and concepts. You will work closely with the Order Management team to provide valuable support and contribute to the profitable and sustainable growth of Boston Scientific.

Responsibilities
  • Learn and familiarize yourself with automation tools such as EDI and Esker through guided training sessions and self-directed learning.
  • Support the implementation of new configurations of the tools through master data uploads, testing, and documenting best practices with careful supervision from the Order Management team.
  • Collaborate with cross-functional teams to translate new functionality or feedback on support requests.
  • Explore the adaptation of AI related to order management to improve processes and gain efficiencies.
  • Data analysis of customers' order entry history and support requests to build customers' digital profiles and segment different clusters.
  • Provide custom-made solutions/paths to improve automation level and efficiency of the order-to-cash process in alignment with customers' sustainability goals.
Requirements
  • Enrolled in a Bachelor's or Master's degree program in Engineering, Information Systems, or Computer Science.
  • Strong interest in automation technologies and willingness to learn new tools and concepts.
  • Self-starter: ability to effectively prioritize, manage multiple tasks, and complete assigned tasks with minimal direct supervision.
  • Effective communication and interpersonal skills, ability to collaborate with team members.
  • Excellent problem-solving skills and attention to detail.
  • Ability to communicate with both technical and non-technical users orally and in written format.

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