Ethernet & Optical Network Specialist

hace 4 semanas


Madrid, Madrid, España Colt Technology Services Group Ltd. A tiempo completo

Colt Technology Services Group Ltd. is seeking a skilled Ethernet & Optical Engineer to join their team. The ideal candidate will have a strong background in network infrastructure and be able to proactively monitor, troubleshoot, and resolve faults across a pan-European Ethernet and optical infrastructure. Key responsibilities include participating in a 24/7 shift pattern, building and maintaining working relationships with key interconnect partners and vendors, and managing and coordinating tasks assigned to other teams. The successful candidate will have a good understanding of customers' bespoke networks and services, as well as experience with interfacing into Optical and Ethernet-based Networks. They will also be able to provide a professional interface to customers, acting as a Single Point of Contact for all their issues. The role requires excellent customer-facing skills, dealing with specialist requests regarding Overall Solutions and not limited to a single Technology. Fluency in English is required, and a second European language is an advantage. The ideal candidate will have a logical approach to fault finding and troubleshooting, as well as the ability to control and coordinate complex technical situations in a calm and professional manner. Experience of diagnosing and troubleshooting IP Access, MPLS, and VPN solutions across a pan-European network is desirable.



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