Wireless Network Support Specialist

hace 4 semanas


Madrid, Madrid, España Commscope Inc. A tiempo completo

Wireless Network Support Specialist

We are seeking a highly skilled Wireless Network Support Specialist to join our team at Commscope Inc. Our ideal candidate will have a strong background in wireless networking and excellent technical knowledge of wireless networking technologies.

Key Responsibilities:

  • Provide technical support to our premium enterprise wireless customers, resolving network issues and providing problem resolution.
  • Work closely with engineering teams to reproduce customer-reported issues and develop knowledge articles, guides, and internal training.
  • Share expertise by coaching and mentoring within the team.

Requirements:

  • Bachelor's degree or diploma in a computer-related field.
  • 6+ years of experience in the networking space, with excellent technical knowledge of wireless networking.
  • 3+ years work history in an enterprise Technical Assistance Centre (TAC) environment.

What We Offer:

  • A dynamic and supportive team environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.


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