Luxury Diamond Specialist
hace 7 días
VRAI, a pioneering digital-first luxury brand, is revolutionizing the diamond jewelry industry with its commitment to sustainability. As one of the fastest-growing companies in this space, VRAI has received accolades such as the Fast Co. Innovation Award in retail design. With a presence in multiple global locations, including Los Angeles, San Francisco, NY, Shanghai, Chicago, London, Madrid, and Copenhagen, VRAI is poised for further expansion.
We are seeking a skilled Luxury Diamond Specialist to join our team in Madrid. This role requires a trusted advisor who can provide personalized consultations to clients, showcasing VRAI's sustainably created diamonds and fine jewelry. The successful candidate will be an ambassador of the VRAI brand, ensuring exceptional customer service, from initial consultation to post-purchase support.
This position is ideal for individuals who thrive on building strong relationships with clients and delivering memorable experiences. A sales-driven approach, combined with expertise in diamonds and fine jewelry, is essential for success in this role. Key responsibilities include:
- Providing expert guidance to clients on diamond selection, jewelry care, and company policies
- Maintaining a calendar of virtual and in-person appointments to nurture leads and drive sales growth
- Collaborating with the showroom and virtual sales teams to deliver exceptional clienteling and custom design services
- Working closely with the marketing and product teams to develop and launch new products, promotions, and events
To excel in this role, you should possess:
- E-commerce or retail sales experience with a proven track record of closing sales in high-volume environments
- Diamond expertise and fine jewelry knowledge, preferably with certification from a reputable institution
- Excellent communication, writing, and interpersonal skills
- A compassionate, patient, and technologically savvy approach
In return, VRAI offers a competitive salary range of $60,000 - $80,000 annually, commensurate with experience. Additionally, eligible employees can enroll in various benefit programs, including health insurance, flexible spending accounts, retirement savings plans, life and disability insurance, and paid time off. We also provide employee discounts and participate in E-Verify. VRAI is an Equal Opportunity Employer and welcomes applicants from diverse backgrounds.
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