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English Administrative Support Specialist for Teleperformance Spain

hace 1 mes


Barcelona, Barcelona, España Teleperformance Spain A tiempo completo
About Teleperformance Spain

Teleperformance Spain is a leading provider of customer experience management and contact centre business process outsourcing services. With over 4,700 employees in 10 sites across Spain, we offer a dynamic and multicultural work environment.

Job Summary

We are seeking a highly skilled Administrative Support Specialist to join our team in Barcelona. As a key member of our team, you will be responsible for providing administrative support to our clients, ensuring seamless delivery of services and maintaining high levels of customer satisfaction.

Key Responsibilities
  • Track shipments and ensure timely delivery of products to customers.
  • Collaborate with local country sales teams to gain quotations and synchronize shipments with 3rd party providers.
  • Manage CRM databases and perform data cleaning tasks to increase efficiency.
  • Perform other country/region specific administrative tasks as required.
Requirements
  • Administrative studies are a plus.
  • Native level of English is required.
  • Experience with SAP/SAP CRM is essential.
  • Quick learning skills and good communication skills are necessary.
  • Motivation and personality for seeking customer satisfaction and resolution are essential.
Benefits
  • A full-time position with working hours from Monday to Friday.
  • Salary: 20,200€ gross/year + 1,800€ gross/year in attendance bonus.
  • Referral Program: Bring a Friend and get a Referral fee (up to 2,000€ depending on the language/project).
  • Considerable investment in employees and their career development.