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hace 1 mes
Teleperformance Spain is a leading provider of customer experience management and contact centre business process outsourcing services. With over 4,700 employees in 10 sites across Spain, we offer a dynamic and multicultural work environment.
Job SummaryWe are seeking a highly skilled Administrative Support Specialist to join our team in Barcelona. As a key member of our team, you will be responsible for providing administrative support to our clients, ensuring seamless delivery of services and maintaining high levels of customer satisfaction.
Key Responsibilities- Track shipments and ensure timely delivery of products to customers.
- Collaborate with local country sales teams to gain quotations and synchronize shipments with 3rd party providers.
- Manage CRM databases and perform data cleaning tasks to increase efficiency.
- Perform other country/region specific administrative tasks as required.
- Administrative studies are a plus.
- Native level of English is required.
- Experience with SAP/SAP CRM is essential.
- Quick learning skills and good communication skills are necessary.
- Motivation and personality for seeking customer satisfaction and resolution are essential.
- A full-time position with working hours from Monday to Friday.
- Salary: 20,200€ gross/year + 1,800€ gross/year in attendance bonus.
- Referral Program: Bring a Friend and get a Referral fee (up to 2,000€ depending on the language/project).
- Considerable investment in employees and their career development.