Clinical Research Coordinator
hace 3 semanas
About Us: Innovative Trials is a global leader in patient recruitment and retention for clinical trials with opportunities to work on flexible, contract basis. We're committed to making a difference by supporting patients through their clinical trial journey, ensuring they receive the care, guidance, and assistance they need.
">We are currently seeking a passionate and skilled Clinical Research Coordinator - Patient Support Specialist to join our team.
This role is ideal for independent individuals who have a strong background in clinical research and are enthusiastic about patient care and supporting clinical trial processes. As a key member of our team, you will play a critical role in supporting patients participating in clinical trials.
Key Responsibilities:
Provide empathetic and informed support to patients and caregivers through live inbound and outbound communication.
Guide participants through prescreening processes to determine initial eligibility.
Act as a liaison between patients, clinical sites, and other stakeholders to ensure a seamless and supportive clinical trial experience.
Engage with patients and caregivers to build trust and address any barriers or concerns they face during the trial process.
Manage inbound and outbound communications via phone, email, and web chat while maintaining professionalism and urgency.
Conduct prescreening calls to determine study eligibility and liaise with study sites for follow-up.
Navigate helpdesk systems to track and resolve patient queries efficiently.
Provide timely reporting on patient queries, prescreening outcomes, and site follow-ups.
Support sites by improving communication and promoting effective use of recruitment and retention tools.
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