Clinical Research Coordinator

hace 2 días


Madrid, Madrid, España Innovative Trials A tiempo completo

About Innovative Trials: We're a global leader in patient recruitment and retention for clinical trials. With an opportunity to start working in early 2025, we want to hear from you.

We're committed to making a difference by supporting patients through their clinical trial journey, ensuring they receive the care, guidance, and assistance they need.

Job Purpose:

As a Clinical Research Coordinator, you will play a critical role in supporting patients participating in clinical trials.

  • Providing empathetic and informed support to patients and caregivers through live inbound and outbound communication
  • Guiding participants through prescreening processes to determine initial eligibility
  • Acting as a liaison between patients, clinical sites, and other stakeholders to ensure a seamless and supportive clinical trial experience
Key Responsibilities:

Engage with patients and caregivers to build trust and address any barriers or concerns they face during the trial process.

Manage inbound and outbound communications via phone, email, and web chat while maintaining professionalism and urgency.

Conduct prescreening calls to determine study eligibility and liaise with study sites for follow-up.

Navigate helpdesk systems to track and resolve patient queries efficiently.

Provide timely reporting on patient queries, prescreening outcomes, and site follow-ups.

Support sites by improving communication and promoting effective use of recruitment and retention tools.

Build and maintain strong relationships with clinical research associates (CRAs) and other vendors.

Ensure compliance with regulatory requirements, including HIPAA, GCP, GDPR, and country-specific data privacy laws.

Salary:

$70,000 - $90,000 per year

Required Skills and Qualifications:

Nursing degree or background

At least two years of relevant clinical research experience

Current GCP certification and familiarity with country-specific data privacy regulations

Exceptional communication skills in English and local languages (verbal, written, and listening)

Proficiency in tools like Google Workspace, Microsoft Office, and video conferencing platforms is a plus

Strong attention to detail, organisational skills, and the ability to work independently

A compassionate approach to supporting patients with diverse needs

Mental Health First Aid certification is a plus

Extensive knowledge of local healthcare systems is highly desirable

Benefits:

Comprehensive onboarding and training tailored to assigned studies

Flexible working hours with opportunities to accept assignments based on your availability and needs of the study

Reimbursement for travel expenses in line with company policy

The opportunity to make a significant impact on clinical trial experiences while working on a flexible, contract basis



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