Supplier Connectivity Specialist

hace 4 días

Palma, Baleares, España Mts Globe A tiempo completo

Job Title: Supplier Connectivity Agent

About the Role:

We are seeking a highly skilled and motivated Supplier Connectivity Agent to join our Supplier Integration department in Palma. As a key member of our team, you will play a crucial role in ensuring the smooth operation of our supplier integration processes.

Key Responsibilities:

  • Solving Supplier Connectivity Petitions: Analyze and resolve supplier connectivity issues, ensuring seamless integration with our systems.
  • General Application/Process Support: Provide first-level support for questions and doubts regarding our applications, ensuring timely resolution and minimizing downtime.
  • Project Management: Take on new projects, ensuring smooth connections between stakeholders and technologies, and lead other departments to integrate new solutions and processes.
  • Process Optimization: Analyze our systems, identifying areas for improvement and implementing best practices to ensure maximum efficiency.
  • Documentation and Training: Create and maintain operational and training documentation, ensuring that all stakeholders have the necessary information to perform their tasks effectively.

Requirements:

  • Education: Degree in a related business field, such as Business Administration, Management, or a related field.
  • Technical Skills: Extended understanding of Touristic Business, including knowledge of Channel Managers and Integration models. Proficiency in Microsoft Office, particularly Excel, and related MS Office products.
  • Language Skills: High level of English and Spanish (written and spoken).
  • Soft Skills: Excellent communication skills, proactivity, results-oriented, and self-organized working style.
  • Travel Requirements: Ability to travel as required.

About MTS Globe:

MTS Globe is a leading provider of destination management services, with a strong presence in 27 source markets in Europe and North America. We serve over 6.3 million customers with 31 million overnights per year in over 250 hotels. Our team of 1300 employees from 45 nationalities is committed to delivering exceptional service and creating value for our clients.

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