Digital Transformation Manager
hace 3 semanas
Job Description: At Schneider Electric, we believe in the power of digital transformation. We empower our customers to make the most of their energy resources, ensuring a seamless experience everywhere, at every moment. Our energy and automation digital solutions drive efficiency and sustainability, combining world-leading technologies, real-time automation, software, and services into integrated solutions for Homes, Buildings, Data Centers, Infrastructure, and Industries. We are committed to unleashing the infinite possibilities of an open, global, innovative community that is passionate about our Meaningful Purpose, Inclusive, and Empowered values.
End-to-End Digital Customer Relationship's mission is to deliver a frictionless end-to-end digital relationship of the future for our customers and frontline employees, enabling growth and customer loyalty. As part of the End-to-End Digital Customer Relationships, Installed Base tracking has become a key pillar to grow drastically Services revenues: both field services and digital services.
Your Role: As a Digital Program Manager for Installed Base, you will be instrumental in defining and creating an end-to-end experience of installed base tracking. Your primary responsibility will be to drive a seamless customer installed base experience at a global level, delighting and creating value for Schneider employees and customers. You will work closely with the Schneider Installed Base (IB) team to:
E2E Delivery Management: Oversee the end-to-end management of IB360 technical solution, ensuring timely delivery and optimal results. Lead the definition and control of the technological architecture of the solution, ensuring simplicity and scalability. Lead the management of people and methodologies to ensure optimal delivery of the development team. Collaborate with stakeholders to understand requirements and ensure that IB360 solution meets organizational needs. Provide clear visibility of progress and timelines to stakeholders.
Stakeholder Collaboration: Work closely with business and functional stakeholders to understand requirements and ensure that IB360 solution meets organizational needs. Communicate the status of product development to provide clear visibility of progress and timelines. Ensure that all stakeholders are aligned and informed throughout the project lifecycle.
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Digital Transformation Manager
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