Retail Sales Representative
hace 4 semanas
About Us
Bella Hats is a renowned headwear shop specializing in high-quality products from esteemed Italian artisans and miliners. Our heritage and recognition are built on a tradition of excellence, dating back to our establishment in Prague, Czech Republic, in 1992. We have since expanded to various markets, maintaining our commitment to quality and customer satisfaction.
Job Description
We are seeking a skilled Retail Sales Representative to join our team in Málaga, Spain. As a key member of our sales team, you will be responsible for providing exceptional customer service, ensuring a seamless shopping experience, and promoting our premium brands. Your expertise in sales, customer behavior, and inventory management will be invaluable in driving sales growth and customer loyalty.
Key Responsibilities
Greet and direct customers, providing accurate information on products and services
Proactively conduct price and feature comparisons to facilitate purchasing
Cross-sell and up-sell products to enhance customer satisfaction
Ensure racks are fully stocked and packaging is ready before customers arrive
Manage returns of merchandise and coordinate with the Retail Sales Representatives team
Inform customers about discounts and special offers
Provide customer feedback to the Store Manager
Stay up-to-date with new products and services
Requirements
Fluent Spanish and good English language skills
Understanding of the retail sales process and consumer behavior principles
Basic knowledge of inventory stocking procedures and cash desk operations
Solid math skills and ability to work in a fast-paced environment
Excellent communication skills and ability to build trusting relationships
What We Offer
Opportunity to work with premium brands and unique luxury items
Collaborative and professional work environment
Continuous learning and growth opportunities
Competitive compensation and benefits package
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