Hotel Food and Beverage Operations Director
hace 3 días
**Company Overview**
The Palace a Luxury Collection Hotel Madrid is an independent franchisee of Marriott International, owned and operated by Archer Hotel Management Limited.
Salary
We offer a competitive salary for this role. Based on industry standards in Madrid, Spain, we estimate the annual salary to be approximately €42,000 - €52,000 per year, depending on experience.
Job Description
As a Room Service Manager, you will be responsible for overseeing the daily operations of our Room Service department. This includes directing and training employees to deliver exceptional food and beverage service to our guests, while maintaining the highest standards of quality and efficiency.
You will work closely with the hotel's management team to ensure seamless communication and coordination between departments. Your goal will be to exceed guest expectations, drive revenue growth, and maintain a positive work environment.
Key Responsibilities:
- Direct and supervise Room Service staff to ensure excellent customer service and high-quality food delivery
- Train and develop employees to improve performance and job satisfaction
- Maintain accurate records and reports on room service sales, labor costs, and customer feedback
- Collaborate with the culinary team to develop new menu items and promotions that meet guest preferences
- Contribute to the development of strategies to increase revenue and optimize operational efficiency
Required Skills and Qualifications:
To succeed in this role, you will need:
- A high school diploma or equivalent, with 4 years of experience in the food and beverage industry, or a degree in Food Service Management
- Excellent leadership and communication skills, with the ability to motivate and train staff
- Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions
- Knowledge of food safety and sanitation practices, with the ability to maintain a clean and safe work environment
Benefits:
We offer a comprehensive benefits package, including health insurance, paid time off, and opportunities for professional growth and development.
About Us:
Marriott International is a leading hospitality company with a commitment to excellence and innovation. We are dedicated to providing our guests with unforgettable experiences and our employees with rewarding careers.
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