Rooftop Assistant Restaurant Manager

hace 2 semanas


Barcelona, Barcelona, España Accor A tiempo completo
About Us

The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. We want to be more than just a place to stay - we want to be a part of the community. Our hotels are designed to be vibrant, welcoming public spaces where guests can hang out alongside the locals and submerse themselves in the neighbourhood.

Job Description

We're looking for an Assistant Restaurant Manager to join our team in TOPE at The Hoxton, Poblenou. As a key member of our team, you will be responsible for managing the daily restaurant and bar operations, maintaining sanitation standards, and assisting servers and hosts during service. You will strive to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility.

Key Responsibilities
  • Lead the team by example, keep them involved and motivated; help them feel empowered and supported, confident in providing top Hox experiences for our guests.
  • Work closely with the Rooftop Manager and Head Chef so that front of house and back of house are working smoothly, hand-in-hand.
  • Coordinate with Rooftop Manager for everyday operation and maintain financial and administrative records.
  • Organize the proper onboarding of new joiners.
  • Create a positive team atmosphere among team members, provide feedback and coach them regularly.
  • Gather guests' feedback and recommend improvements.
  • Work with the whole R&B team to ensure proper food presentation and proper food-handling procedures.
  • Handle guest complaints and ensure guest satisfaction.
  • Perform regular inspection of food and beverage preparation and presentation and maintain inventory to enhance sales.
What We're Looking For
  • Individuals who are passionate about hospitality and want to be part of a team that's very passionate about creating great experiences.
  • People who are not precious and are willing to help get things done.
  • Team players who are up for doing things differently and trying (almost) everything once.
  • Fluent in Spanish and English, with additional languages highly valuable.
  • At least 2 years' experience in a similar role within a busy hotel, restaurant and/or bar operations.
  • Technical skills with a strong understanding of best practice hotel operations for the role.
  • Flexibility to work on rotative shifts and on weekends.


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