Events & Training Coordinator Endoscopy EMEA
hace 3 días
About the Role:
The Events and Training Coordinator will be responsible for managing and assisting events, training programs, and medical education activities in collaboration with the European and Local Marketing teams. This role will report to the Marketing Operations Manager for the Endoscopy EMEA team.
This position is crucial for organizing high-quality events and ensuring internal and external satisfaction. The successful candidate will have a strong focus on project management, communication, and multitasking.
Key Responsibilities:
- Work with the Customer Education Team, Marketing Team, Tradeshows & Events, and Business Support to manage events such as educational training programs, expert meetings, advisory boards, webcasts, and international congresses.
- Coordinate the preparation of major external events with the Marketing Operations Manager and internal and external stakeholders from early stage to post-event debrief.
- Support trainings and events on-site with Customer Education Specialists and Marketing Team to assist Healthcare Professionals during trainings and internal team during events.
- Communicate course information to countries.
- Manage courses/events registration: building event website, brochures, training materials.
- Assign pre-learning material.
- Collect and submit required event documentation according to compliance guidelines.
- Collaborate with countries to ensure proper documentation is in place for event faculty.
- Support events' logistics: room booking, catering, transfers, shipping equipment, coordination with local vendors.
- Monitor inventory management of supplies and products, order supplies when needed.
- Manage tools to aid in the execution of events and training programs: Webcast (Zoom), event management (Cvent), Acuity, and SalesForce platform.
- Monitor and manage registration, progress, completion of educational deliverables through metrics and budget data.
- Process course invoices, follow up on HCPs' payments, and purchase orders when needed with Business Support.
- Monitor satisfaction through surveys and metrics; analyze data and proactively seek feedback for continuous improvement.
Requirements:
- Experience in project management is preferred.
- Excellent communication skills and ability to establish strong relationships.
- Ability to multitask and coordinate multiple projects simultaneously and meet deadlines within a fast-paced environment.
- Continuous process improvement and efficiency by proposing solutions, learning from experience, and implementing new tools.
- Paying attention to details to ensure external and internal satisfaction.
- IT Skills: PowerPoint, Excel, Word, Outlook are required. Experience with Cvent, Zoom, or SalesForce will be considered a plus.
- Ability to travel (around 15% of time).
- Fluency in English; any additional European language (especially French, Spanish, Italian, or German) will be considered a plus.
What We Offer:
- Hybrid working schedules (3 days in the offices + 2 days working from home per week).
- Working in an international environment.
- Attractive benefits package.
- Inspirational colleagues and culture.
- Career Development.
- Possibility to make an impact.
- Fast-growing and innovative environment.
Location: Based in one of our EMEA hubs, on a hybrid working schedule (3 days in the offices + 2 days working from home per week).
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