Financial Recovery Specialist
hace 7 días
Credit and Collections Associate Job Summary Duties and Responsibilities:
- Carry out credit check activity according to Survitec Credit process, recording outcomes accurately and in a timely manner.
- Manage and resolve customer disputes to ensure invoices are paid on time and in full.
- Locate and monitor overdue accounts, using computers and a variety of automated systems.
- Persuade customers to pay amounts due, arranging debt repayment schedules as per authority level and based on customers' financial situations, agreeing extension to credit terms within own authority level or escalating as needed.
- Record information about financial status of customers and status of collection efforts.
About the Role
This is an exciting opportunity for a motivated and results-driven individual to join our team as a Financial Recovery Specialist. As a key member of our finance department, you will be responsible for carrying out credit checks, managing customer disputes, and ensuring that invoices are paid on time and in full.
Responsibilities
- To manage and resolve customer disputes in a timely and professional manner.
- To locate and monitor overdue accounts, using computerized systems to track payments and identify areas for improvement.
- To persuade customers to pay amounts due, working with them to arrange debt repayment schedules that meet their financial needs.
- To record information about financial status of customers and status of collection efforts, providing regular updates to management.
Requirements
- You should have excellent communication and interpersonal skills, with the ability to work with customers at all levels.
- You should be highly organized and able to prioritize tasks effectively, meeting deadlines and delivering results.
- You should have a strong understanding of financial processes and procedures, with experience of credit checking and collections.
- You should be confident and self-motivated, with a proven track record of success in a similar role.
What We Offer
We offer a competitive salary and benefits package, including a generous pension scheme and life insurance. You will also have access to ongoing training and development opportunities, helping you to progress your career.
The estimated annual salary for this position is $60,000 - $80,000 depending on experience and qualifications.
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