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Charlotte Tilbury is a leading beauty brand founded by the renowned British makeup artist, Charlotte Tilbury MBE, in 2013. We have revolutionized the global beauty industry by making makeup application accessible to everyone of all ages, with an easy-to-use, easy-to-select, and easy-to-gift product range. Today, Charlotte Tilbury continues to break records in all countries, channels, and categories.
Our company has experienced impressive growth over the past decade and has become one of the most talked-about brands in the cosmetics industry and beyond. With a presence in 50 markets worldwide, the company is a sensation and continues to grow. With over 2,300 employees worldwide, we are all part of the Dream Team, making the magic of our brand come to life.
Job Requirements- Operational Excellence: Manage the day-to-day operations of the counter and ensure optimal performance.
- Team Leadership: Motivate and lead a team of beauty advisors to achieve sales targets and deliver exceptional customer service.
- Visual Merchandising: Ensure effective product merchandising and maintain visual standards according to brand guidelines.
- Relationship Building: Build and maintain strong relationships with Nordstrom management and staff.
- Performance Analysis: Regularly analyze sales performance data and implement strategies to drive sales growth.
- Training and Development: Train and develop team members on product knowledge, selling techniques, and brand story.
- Coaching and Evaluation: Conduct regular coaching and performance evaluations.
- Inventory Management: Ensure accurate inventory management and replenishment of products.
- Customer Service: Handle customer inquiries, complaints, and returns in a timely and professional manner.
- Industry Knowledge: Stay up-to-date with industry trends and competitor activities.
- Beauty Industry Experience: Prior experience in a similar role within the beauty industry.
- Leadership Skills: Strong leadership and people management skills.
- Communication Skills: Excellent communication and interpersonal skills.
- Sales Performance: Proven track record of achieving sales targets.
- Beauty Knowledge: Passion for beauty and knowledge of Charlotte Tilbury products.
- Adaptability: Ability to work in a fast-paced environment and handle multiple tasks.
- Flexibility: Flexibility to work evenings, weekends, and holidays as required.
- Competitive Compensation: Competitive salary and commission structure.
- Employee Discounts: Employee discount on Charlotte Tilbury products.
- Professional Development: Ongoing training and career development opportunities.
- Dynamic Work Environment: Exciting and dynamic work environment.
- Career Growth: Potential for growth within the company.