Diagnostic Instrumentation Specialist

hace 2 semanas

Oviedo, Asturias, España Beckman Coulter Diagnostics A tiempo completo
Role Overview

The Field Applications Specialist role at Beckman Coulter Diagnostics is a key position that requires providing exceptional customer service to clients while installing and maintaining diagnostic instrumentation and systems in hospital and stand-alone laboratory environments.

Key Responsibilities
  • Provide technical support to customers, resolving issues through troubleshooting and scientific expertise.
  • Install and maintain diagnostic instrumentation and systems, ensuring they meet customer requirements and company standards.
  • Develop and build knowledge of the industry, company, products, tools, and team to drive revenue growth and ensure strong customer contract retention rates.
  • Collaborate with the Field Applications Team and report to the Field Application Manager to provide frontline support and resolve customer issues.
  • Develop commercial awareness through cross-functional support of the business to increase growth opportunities and demonstrate pioneering innovation solutions and new products to customers.
Requirements
  • University scientific degree and at least 1 year of experience in a clinical laboratory setting.
  • Fluency in Spanish and English, with the ability to interact with customers on a detailed scientific basis.
  • Ability to travel and provide service in assigned geography, with periodic travel to other areas and overnight stays as needed.
  • Ability to work flexible hours as per business needs.
Environment Requirements

Requirement to travel within the region to support customers using technical expertise with overnight stays as needed (up to 50%). Hold a current valid driver's license and good driving record.

Associates who drive Beckman Coulter vehicles will follow the Danaher Company Vehicle Policy.

We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement.

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