Community Lead
hace 4 semanas
We are seeking an experienced Community Lead to join our team at Stripe, a financial infrastructure platform for businesses. As a Community Lead, you will be responsible for building and leading our community efforts, developing community programs, and measuring their success.
Key Responsibilities:
- Develop and execute a community strategy, roadmap, and success metrics.
- Partner with cross-functional teams to develop a community content strategy.
- Manage and execute on the community strategy.
- Engage with Stripe community members, providing support and resources as needed.
- Develop and execute a community ambassadors program.
- Facilitate a community culture that represents the best of Stripe.
- Measure and track community data, providing regular reporting.
About Stripe
Stripe is a financial infrastructure platform for businesses. We serve millions of companies around the world, including velocity businesses, startups, and enterprises. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead.
What We're Looking For
- 4+ years of experience in community management, with a proven track record of scaling community programs.
- A strong communicator and writer.
- Passion for being a community and customer advocate.
- Flexibility to adapt quickly when priorities change.
- Strong organizational and execution skills.
- Expertise working with various online community platforms and tools.
Preferred Qualifications
- Experience working in B2B communities.
- Prior working experience at a fast-paced Fintech/SaaS/Technology company.
- Data-driven, with proven experience creating/pulling reports and working with various forms of data and analytics.
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