Knowledge Management Specialist
hace 4 semanas
Smadex is a cutting-edge, mobile-first programmatic solution designed to help advertisers scale their businesses. Our fully transparent platform is built with top-notch technology, countless programmatic management features, and powerful machine-learning algorithms, enabling us to serve over 7,000 clients worldwide. Founded in 2010 in Catalunya, Spain, Smadex has consistently invested in our people and products. Today, our multicultural team consists of over 170 exceptionally talented colleagues working from Smadex's HQ in Barcelona and various other locations, including the USA, the UK, the Philippines, Singapore, China, and others. Since 2018, Smadex has been a proud part of Entravision, a global advertising, media, and ad-tech powerhouse publicly traded on the New York Stock Exchange (NYSE: EVC).
Your Role:
As a Knowledge Management Specialist, you will work closely with each team's leaders to understand and analyze how each team captures, stores, and updates their knowledge documentation. You will develop and implement a unified knowledge repository creation and management strategy that aligns with Smadex's goals and objectives. You will create and manage knowledge-sharing platforms such as Notion, Google Drive, and others. You will establish best practices on knowledge repository creation & organization and spread them throughout the company. You will identify opportunities for automation and process improvement to enhance operational effectiveness. You will design and deliver training sessions on knowledge management best practices and tools for employees at all levels. You will foster collaboration and support for those who create and are responsible for key documentation. You will regularly review the knowledge repositories to ensure materials are up-to-date, relevant, and applicable. You will identify and address knowledge material gaps within the company. You will promote a culture of consistency and improvement. We are looking for a candidate with at least 3 years of experience in knowledge management, documentation management, or similar roles. Experience with knowledge management tools is a must. Excellent communication skills in English and ability to collaborate with various departments within a company are required. An analytical mindset and ability to identify connections and trends to optimize knowledge management practices accordingly are essential. Strong project management skills with the ability to meet deadlines and manage multiple projects are necessary. Feedback-hungry, critical thinking, high resolution, working autonomy, and working ethic are a must.
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