IT Systems Manager

hace 1 mes


Barcelona, Barcelona, España Marriott International A tiempo completo

Job Summary:

We are seeking an experienced IT Systems Manager to join our team at Marriott International. The successful candidate will contribute general knowledge and skills in technology to provide first- and some second-level support, including break-fix repairs, installations, and maintenance of systems. This role involves working within well-established guidelines to complete routine tasks, performing repairs, installations, and maintenance for property-based systems, and having knowledge of sophisticated technology equipment and processes.

Candidate Profile:

The ideal candidate will have 8-10 years' experience in the Information Technology field or a related professional area, with the appropriate qualifications and technical expertise. Strong communication skills are essential, as you will be dealing with guests. At least 5 years of experience in Marriott is necessary to understand the various IT systems and infrastructure. A 'guest-first' mentality is required to be successful in this role. Spanish language proficiency is preferred but not mandatory. System-related professional certifications are desired, and some experience of luxury hotel operations would be beneficial.

Key Responsibilities:

This role involves managing technology needs within budget targets, assisting and providing input to IT Leadership for CAPEX and department operating budgets based on anticipated IT projects and property support/needs requirements. You will confirm that the property follows appropriate Marriott International Policies (MIPs) and Information Security Manuals (ISMs), implement solutions as directed to resolve discrepancies, place equipment orders as directed relating to personal computers, telecommunications, local servers/networks, process invoices for the property, conduct periodic inventories of applications and hardware, prepare reports as requested, confirm that technology assets are secured, comply with technology-related vendor contracts, build and sustain relationships with customers, write and present proposals, analyses, project plans, cost models, etc. in written and/or oral formats, provide customer service to associates at dedicated property, respond to inquiries from customers/vendors/peer group, assist in disaster recovery and business continuity as it relates to technology, provide technical guidance, escalate problems as appropriate through direct supervisor, CLS IT Field, and/or Marriott IT resources, image desktops, install new software applications, apply patches, map drive to appropriate server/network, move/add/change PCs/peripherals, migrating data when necessary, perform routine desktop backup as scheduled or directed, confirm technology security measures are in place, support unit infrastructure, engage appropriate MI IT and/or Vendor resources, and assist in creating and maintaining secure server environment.

Estimate Salary: $85,000 - $110,000 per annum, depending on location and experience.

We offer a competitive salary, excellent benefits, and opportunities for career growth and development. If you are a motivated and experienced IT professional looking for a new challenge, please submit your application.



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