Operations Manager
hace 2 semanas
Socien is a Barcelona-based coliving company that is redefining how people connect and experience city life. Our mission is to create vibrant communities that seamlessly blend comfort, design, and sustainability.
Role OverviewThe Operations Manager will be responsible for overseeing the day-to-day operations of our coliving spaces. This role requires a proactive and organized individual who can ensure the smooth running of our locations, enhance resident satisfaction, and contribute to the overall growth and efficiency of the business.
Main Responsibilities- Assets Planning: Analyze the market to identify suitable properties for the company, perform financial analysis to build a business case for each property, and develop a negotiation strategy to secure deals.
- Vendor Management: Coordinate with external vendors and service providers to ensure timely and cost-effective delivery of services, such as cleaning, repairs, and supplies.
- Budget Management: Monitor and manage operational budgets to ensure cost-effective operations while maintaining quality standards.
- Health and Safety Compliance: Ensure all coliving spaces comply with local health and safety regulations and company policies.
- Process Improvement: Identify areas for operational improvements and implement strategies to enhance efficiency and resident satisfaction.
- Community Building: Collaborate with the Community Engagement team to organize events and activities that foster a sense of community among residents.
- Reporting: Prepare regular reports on operational performance, including occupancy rates, resident satisfaction, maintenance issues, and budget adherence.
- Facility Management: Oversee the maintenance and cleanliness of all coliving spaces to ensure they meet the company's high standards.
- Resident Relations: Act as the main point of contact for residents, addressing their needs, concerns, and feedback promptly and professionally.
- Staff Supervision: Manage and schedule the work of housekeeping, maintenance, and other support staff to ensure efficient and effective operations.
Requirements:
- Minimum of 1 year in operations management, preferably in hospitality, property management, or a related field.
- Bachelor's degree in Business Administration, Hospitality Management, or a related field.
- Strong organizational and multitasking abilities, excellent communication and interpersonal skills, proficiency in budgeting and financial management, and ability to handle and resolve conflicts effectively.
- Fluent in English and Spanish.
- Proficiency with office software (e.g., Microsoft Office, Google Workspace) and facility management software.
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