Global Operations Strategist

hace 1 mes


Barcelona, Barcelona, España Docplanner A tiempo completo

Job Overview

At Docplanner, we're pushing the boundaries of what's possible in global operations. Our company has undergone rapid growth, evolving from a small startup to a multinational entity. As a result, our local teams have developed tailored solutions for their respective markets.

We're now looking to take our insights to the next level by leveraging real-time data analysis to inform strategic decisions across countries. This is where you come in as our Global Operations Strategist.

About the Role

You'll be working closely with local structures across the globe, utilizing available data and tools to drive actionable recommendations. Your responsibilities will include:

  • Analyzing country performance in real-time and implementing necessary corrections
  • Developing clear and recurring analysis to inform short- and long-term strategies
  • Owning key performance indicator (KPI) management and achievement
  • Improving customer care impact throughout the customer lifecycle
  • Facilitating information exchange between departments and driving innovation within the operations department

Requirements

To succeed in this role, you'll need:

  • A minimum of 2 years' experience in project management, analytics, operations, or related business development roles
  • Excellent communication skills
  • Proactivity and curiosity
  • Strong analytical thinking and reporting capabilities
  • Experience with CRM systems, preferably Salesforce
  • Ability to learn new tools and skills quickly
  • A problem-solving mindset

Salary

The estimated salary for this position is $80,000 - $110,000 per annum, depending on location and experience.

Benefits

As a member of our team, you can expect:

  • A flexible remuneration and benefits system via Flexoh
  • Share options plan after 6 months of employment
  • True flexibility and work-life balance
  • Paid time off according to your location of work
  • Additional paid holiday on your birthday or work anniversary

What We Offer

We prioritize health and wellness, offering access to iFeel, a technological platform for mental wellness, and health insurance tailored to your location of work.



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