Regional Operations Director
hace 1 mes
About the Job
The Regional Operations Manager is a crucial role within Flix, responsible for overseeing the company's operations in Spain and France. This individual will drive growth, shape the team, and contribute directly to the company's success in these regions.
Key Responsibilities
• Build and maintain partnerships with local bus partners in the Basque Country and Catalonia
• Train and support drivers to ensure alignment with international quality standards
• Optimize service and quality standards to meet the unique needs of the Spanish and French markets
• Ensure the smooth launch of new bus lines and oversee their performance
• Liaise with internal teams, including Line Planning, Business Development, Traffic Control, and support teams at HQ in Germany
• Manage and monitor the Net Promoter Score (NPS) for all bus partners operating in the Basque and Catalonia regions
Requirements
• 3-6 years of operational experience in the travel, transportation, or logistics industry
• Strong analytical and critical thinking abilities, with the capacity to multitask in a fast-paced environment
• Excellent communication and negotiation skills, with a proven ability to manage a variety of stakeholders
• Fluent in Spanish (mother tongue proficiency), fluent in English, and French language skills are a plus
What We Offer
• A dynamic and innovative work environment
• A competitive salary and benefits package
• Opportunities for career growth and professional development
• A chance to work with a passionate and proactive team
• Flexible working hours and a trust-based approach to work
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