Operational Solutions Architect

hace 4 semanas


Madrid, Madrid, España Palantir A tiempo completo

**About Us**

At Palantir, we build the world's leading software for data-driven decisions and operations. Our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.

**The Role**

We're seeking a skilled Operational Solutions Architect to join our team. In this role, you'll work as part of a driven and creative team of Engineers, Product Designers, and other Deployment Strategists to deploy software against the most challenging problems our world faces.

As an Operational Solutions Architect, your mission is to synthesize disconnected streams of thought into a cohesive understanding of what the most important problem is, what the data means, what the product needs, what users are motivated by, and where the impact could be.

You'll immerse yourself in our customers' most intricate workflows, partner with customer teams, and explore the data to enable us to scale. You may also be deployed to Palantir internal teams and problems.

This role requires a curious and analytical mindset, a sharp intuition for product, and a strong degree of user empathy to ultimately empower our customers to make better decisions.

**Responsibilities**

  • Go onsite and meet with customer analysts to understand their critical questions and biggest pain points.
  • Identify relevant datasets through deep engagement with customer problems and workflows, and work with Forward Deployed Engineers to integrate the data into a stable and extensible pipeline.
  • Work with the customer to build bespoke workflows for new user groups.
  • Lead training sessions to ensure the product meets user needs, and to ensure it's being used widely enough to have concrete impact on our partners' operations.
  • Present results and proposals to audiences ranging from analysts to C-suite executives.
  • Embed with Software Engineering and Product Design teams to incorporate field insights into cross-Palantir product offerings.
  • Build and deliver demos to new and existing customers.


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