Localization Expert

hace 3 semanas


Madrid, Madrid, España Xe A tiempo completo
Localization Analyst Job Description

Xe is a leading provider of currency services and products, including a comprehensive range of currency services and products. We leverage technology to deliver these services through our website, mobile app, and by phone. Our mission is to enable international growth via high-quality localization in all languages, ensuring a consistently local and relevant customer experience.

Key Responsibilities:
  • Oversee the localization of Xe product, marketing, and support content
  • Ensure appropriate levels of utilization and refine our outsourcing strategy to achieve the best outcome in terms of time, quality, and costs
  • Set and monitor localization quality standards in the team
  • Collaborate with the rest of the team to promote synergies between markets and refine our tools, workflows, and processes
  • Promote a culture of continuous improvement, consistently questioning the status quo and innovating where needed
  • Liaise and partner with key stakeholders in marketing, product, or support teams to improve the customer experience for their region
  • Flex the localization methodology in your team to drive efficiencies where appropriate
  • Assist in the development and growth, leading by example with your own demonstrated growth mindset
Requirements:
  • At least 3 years of experience in localization or project management
  • English speaker with fluency in either Spanish, French, Dutch, or German
  • Experience in launching new languages and markets within a global organization
  • Strong grasp of localization and internationalization issues
  • Experience setting and delivering OKRs for a project


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