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Project Management Leader

hace 1 mes

Madrid, Madrid, España MongoDB A tiempo completo
Unlock Your Potential as a Project Management Leader at MongoDB

MongoDB is a pioneering force in empowering innovators to create, transform, and disrupt industries through software and data. As a Project Management Leader, you will play a pivotal role in driving our business forward, leveraging your expertise to develop and grow a high-performing team of project associates responsible for delivery management.

About the Role

We're seeking a seasoned services delivery leader with a growth mindset and exceptional communication skills. If you have a proven track record of leading, managing, and growing teams, collaborating with business owners to determine needs, and managing delivery escalations, we want to hear from you.

Key Responsibilities

  • Lead the successful execution of the territory project portfolio, focusing on customer success and MongoDB growth.
  • Develop and grow a geographically distributed project delivery team, building ever-improving professional services professionals.
  • Establish individual, sustainable development plans based on skills assessments.
  • Collaborate with other functions across the company, contributing to global Professional Services business strategies, development, and execution.
  • Maintain excellent customer satisfaction (CSAT) ratings.
  • Be willing to contribute to execution and improvements across the business as needed.
  • Aggressively maintain a robust recruiting pipeline, attracting top-quality talent to support excellence and rapid growth.

Measures of Success

  • Growing and maintaining required delivery capacity and utilization for delivery teams.
  • Growing and maintaining required revenue targets for delivery business owners.
  • On-target hiring and on-time ramping of top-quality talent for the region.
  • Continuously cultivating the breadth and depth of our MongoDB values.
  • Contribute to the growth and evolution of the capability of MongoDB Professional Services.
  • Responsible for accelerating consumption of the project backlog.
  • Continuously reviewing existing processes, identifying inefficiencies, and making required improvements.
  • CSAT ratings.