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Digital Workplace Strategist
hace 1 mes
Werfen is a family-owned, innovative company founded in 1966 in Barcelona, Spain. With headquarters in Barcelona, it operates directly in 30 countries and more than 100 territories through distributors, with a workforce of 7000 employees. Werfen is a specialized diagnostics company committed to providing innovative solutions to hospitals and laboratories, powering patient care around the world.
The Digital Workplace Strategist is a role reporting to the Director of Global IT Infrastructure and Support in the IT division. Key responsibilities include ensuring the global effectiveness and efficiency of all digital workplace solutions, collaborating with key stakeholders to understand business needs, and developing and driving the strategic roadmap for digital workplace and collaboration initiatives aligned with the organization's goals and objectives.
Key Accountabilities:
Responsible for the global effectiveness and efficiency of all digital workplace solutions including collaboration technologies, device deployment & management, end user storage, desktop virtualization, printing, and telephony.
Collaborate with key stakeholders to understand business needs, identify opportunities, and prioritize initiatives that enhance employee experience, productivity, and satisfaction.
Develop and drive the strategic roadmap for digital workplace and collaboration initiatives aligned with the organization's goals and objectives.
Ensure the scalability, security, and reliability of digital workplace infrastructure to support the evolving needs of the organization.
Foster a customer-oriented culture, security by design capability, and a mindset driven by continual service improvement techniques.
Define and promote user-centric design principles to enhance the overall digital workplace experience and dexterity for employees.
Establish governance frameworks, policies, and standards to ensure compliance with regulatory requirements, data security protocols, and industry best practices.
Monitor and enforce adherence to governance policies, addressing any compliance issues or security vulnerabilities proactively.
Champion best practices for virtual collaboration, including video conferencing, instant messaging, document collaboration, and project management.
Analyze data and feedback to identify opportunities for optimization and continuous improvement in digital workplace capabilities.
Assess and describe capabilities needs, select, recruit and retain talents based on Digital Workplace & Collaboration and IT division's strategy and objectives.
Lead the development of training programs, resources, and support mechanisms to promote adoption and proficiency.
Set yearly performance objectives and conduct performance and salary reviews.
