Functional Relationship Manager
hace 6 días
Job Summary
We are seeking a highly skilled Functional Relationship Manager to join our IT team at Nestlé Operational Services Worldwide Sa. As a key member of our team, you will play a crucial role in enabling collaboration between the Business and IT.
About the Role
The Functional Relationship Manager will act as the principal contact between multiple Business Stakeholders and IT stakeholders throughout the IT products and services lifecycle. Your primary responsibility will be to enable business strategies through the right technology, focusing on our 7 shared services locations and their 8000 employees.
Key Responsibilities
- Understand Business requirements and provide receivers with a consistent and effective experience in working with IT teams.
- Manage demand processes within IT streams.
- Facilitate issue resolution and trigger escalation processes when required.
- Represent the Business for IT and IT for the Business.
- Ensure integration and adoption of solutions between receiver and product/product group/platform.
What We Offer
We offer a comprehensive benefits package, including a competitive salary, flexible remuneration with tax advantages, health insurance, restaurant card, mobility plan, and more. You will also have opportunities for personal and professional growth through ongoing training and career development.
Requirements
- Bachelor's degree or higher, preferably in Computer Science or a related field.
- 7+ years of experience in IT, with a strong understanding of SAP, RPA Tech, AI, Azure, ServiceNow, and basic IT architecture.
- Proven track record of taking ownership and delivering results in a fast-paced environment.
- Excellent communication skills and experience working in a global environment and with virtual teams.
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