IT Infrastructure Specialist
hace 2 días
D-Ploy is an IT and Engineering Solutions company with a strong presence in the EMEA region, including key locations in Switzerland, Germany, Czech Republic, Austria, UK, and the USA. Our mission is to deliver innovative services and solutions to industry-leading clients.
Job OverviewWe are seeking a highly skilled Technical Support Expert to join our team. This role will be responsible for supporting computerized systems, user administration, and deploying new tools. The successful candidate will have excellent problem-solving skills, experience working in a desk-side support environment, and a strong understanding of regulated environments (GxP). Fluency in English and Spanish is required.
Responsibilities- Supporting computers for qualification according to defined strategy
- User administration and support deployment of new tools
- Reporting periodically and performing system reviews for GMP systems and backups
- Regular contacts and cooperation with software providers
- Lab IT support and preparing documentation of installations
- Implementation of IT hardware and infrastructure-related solutions
- Troubleshooting and investigation for analytical software applications and lab PC systems
- Bachelor's degree or equivalent experience in Computer Science, Engineering, or related area
- Over 2 years of experience working in a desk-side support environment
- Good understanding of and motivation for working in regulated environments (GxP)
- IT knowledge required
- Able and willing to work in a paper-based environment
- Flexible and team-oriented person
- Collaborative and creative individual who owns and solves problems creatively
- Fluency in English and Spanish (spoken and written)
- Broad range of activities, tasks, and projects
- Flexible working conditions
- Vouchers (B-day voucher, wedding, and new born surprise)
- Contributions to wellness programs (multisport card)
- Fishing for Friends program – our referral program
- Refreshments in the D-Ploy office
- Friendly and international working environment
- Company-sponsored events
- Competitive salary: €60,000 - €80,000 per year
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