Rooftop Service Ambassador

hace 1 mes


Barcelona, Barcelona, España Accor A tiempo completo

About the Role:

We're seeking a skilled Rooftop Waiter/Waitress to join our team at The Hoxton, Poblenou. As a key member of our Tope team, you'll be responsible for delivering exceptional service to our guests, ensuring a memorable experience from arrival to departure.

Key Responsibilities:

  • Support the team with R&B operations, maintaining a clean and organized environment.
  • Create a welcoming atmosphere, engaging with guests and anticipating their needs.
  • Work collaboratively with the team to ensure seamless service, adhering to departmental policies and procedures.
  • Anticipate and respond to guest needs, providing attentive and intuitive service.
  • Comply with safety and HACCP standards, maintaining a safe and healthy environment for guests and colleagues.

What We're Looking For:
  • A passion for hospitality, with a focus on delivering exceptional guest experiences.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Flexibility to work on rotative shifts and weekends, with a commitment to providing outstanding service.
  • Fluency in Spanish and English, with Catalan and additional languages a plus.

What We Offer:
  • A competitive salary and opportunities for development and growth.
  • Free meals during shifts, plus a free night at The Hoxton and a meal for two when you start.
  • Training and ongoing development to help you thrive in your role.
  • Time off to volunteer with our partner charities.
  • Hox Hero and Nifty Fifty rewards for living our values.
  • Annual diversity and inclusion calendar of events.
  • Regular team get-togethers and celebrations.


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