Rooftop Service Ambassador
hace 1 mes
About the Role:
We're seeking a skilled Rooftop Waiter/Waitress to join our team at The Hoxton, Poblenou. As a key member of our Tope team, you'll be responsible for delivering exceptional service to our guests, ensuring a memorable experience from arrival to departure.
Key Responsibilities:
- Support the team with R&B operations, maintaining a clean and organized environment.
- Create a welcoming atmosphere, engaging with guests and anticipating their needs.
- Work collaboratively with the team to ensure seamless service, adhering to departmental policies and procedures.
- Anticipate and respond to guest needs, providing attentive and intuitive service.
- Comply with safety and HACCP standards, maintaining a safe and healthy environment for guests and colleagues.
What We're Looking For:
- A passion for hospitality, with a focus on delivering exceptional guest experiences.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- Flexibility to work on rotative shifts and weekends, with a commitment to providing outstanding service.
- Fluency in Spanish and English, with Catalan and additional languages a plus.
What We Offer:
- A competitive salary and opportunities for development and growth.
- Free meals during shifts, plus a free night at The Hoxton and a meal for two when you start.
- Training and ongoing development to help you thrive in your role.
- Time off to volunteer with our partner charities.
- Hox Hero and Nifty Fifty rewards for living our values.
- Annual diversity and inclusion calendar of events.
- Regular team get-togethers and celebrations.
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