Outcomes Research Specialist

hace 2 días


Madrid, Madrid, España Icon Plc A tiempo completo

As a world-leading healthcare intelligence and clinical research organization, ICON plc is committed to fostering an inclusive environment driving innovation and excellence. We welcome the opportunity to attract top talent to join our team at Mapi Research Trust, where we're dedicated to improving patients' quality of life by facilitating access to Clinical Outcome Assessment (COA) information.

We're seeking an experienced Associate Outcomes Researcher to join our Targeted Literature Review team in Bulgaria, with the possibility of considering other EMEA countries. As a key member of staff, you'll be responsible for embracing and contributing to our culture of process improvement, focusing on streamlining our processes, adding value to our business, and meeting client needs.

Your primary responsibilities will include:

  • Serving as the main point of contact for assigned clients, ensuring their satisfaction through regular operational follow-up meetings.
  • Qualifying client needs, leading proposals based on client ideas or RFPs, and overseeing projects against timelines and budgets.
  • Anticipating project risks and proactively developing mitigating strategies.
  • Performing literature review projects, including the preparation of deliverables, literature and internet searches.
  • Expanding your knowledge base on department-specific related research methods.
  • Leading meetings with internal and external clients on operational topics.

To succeed in this role, you'll need:

  • A PhD in Life Sciences.
  • Minimum 4 years' professional experience in an academic or industry environment.
  • An understanding of scientific research methods and processes.
  • Strong communication skills, both written and oral.
  • Excellent customer service skills, including the ability to communicate clearly with clients and resolve customer issues or complaints.

In return, we offer a competitive salary, estimated to be around $85,000 per annum, along with a range of benefits designed to support your well-being and work-life balance. Our benefits package includes various annual leave entitlements, health insurance options, competitive retirement planning offerings, and more.

We're committed to diversity, inclusion, and belonging at ICON plc. Our rich diversity makes us more innovative, enabling us to better serve our people, patients, customers, and communities. If you're passionate about outcomes research and eager to contribute to our mission, we encourage you to apply.



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