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German Language Market Research Coordinator

hace 1 mes


Madrid, Madrid, España Iqvia A tiempo completo

Company Overview:
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries.
We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.

Job Summary:
We are recruiting an awesome team of German language speakers to join us at our Madrid Production Hub office. This position requires high school diploma or equivalent and three years experience in medical market research with emphasis in outbound business-to-business market research, primarily telephone and/or in-person market research with physicians or other medical personnel.

Responsibilities:

  • Recruits pharmacies and physicians using a prepared selling strategy
  • Promotes pharmacy's and physician's participation in syndicated, on-going panels based on established standards for recruiting, reporting and sample design for all assigned panel segments
  • Initiates follow-up calls with panels to achieve maximum rate of return
  • Receives and processes all incoming calls from panel, referring non-routine questions to manager
  • Prepares and mails hardcopy data collection documents to assigned panel
  • Administers electronic data capture strategies to assigned panel
  • Educates and motivates data supplier to comply with study guidelines
  • Investigates, resolves and processes panel incentives within defined guidelines in order to facilitate timely receipt of compensation
  • May work cross-functionally with coding team to resolve data quality issues
  • Provides recruiting/interviewing support in completion of special projects/studies
  • May manage and maintain all supplier-related information

Qualifications:

  • High School Diploma or equivalent required
  • Three (3) years experience in medical market research with emphasis in outbound business-to-business market research, primarily telephone and/or in-person market research with physicians or other medical personnel required
  • Proficient in Windows applications (Excel, Word, Access, Outlook, etc) required
  • Good persuasive oral communication skills required
  • Good analytical skills required

Compensation:
The estimated annual salary for this position is around €60,000-€80,000 depending on qualifications and experience.