Product Specialist Trainee
hace 4 semanas
At Roche, we believe that diversity and inclusion are essential to our success. As a Product Specialist Trainee, you will play a key role in providing technical support to our customers in the Anatomic Pathology and Molecular Biology product lines. You will be responsible for maintaining excellent communication and collaboration with customers to ensure a rapid resolution of any issues or requests raised.
Key Responsibilities:
- Provide technical support to customers in the Anatomic Pathology and Molecular Biology product lines.
- Maintain excellent communication and collaboration with customers.
- Troubleshoot and resolve technical issues in a timely manner.
- Document and escalate complex issues to higher-level support teams when necessary.
- Provide training and guidance to customers on the operation and maintenance of our analyzers.
Required Profile:
- Students of Biomedical Engineering and/or Biomedicine.
- Ability to make curricular and/or extracurricular internship agreements.
- Fluent in Spanish and English (conversational and good writing skills), Portuguese is a must.
- Proactive and solution-oriented mindset.
- Strong teamwork and collaboration skills.
- Interest in new technologies.
- Analytical thinking.
What We Offer:
- A hybrid work arrangement with the flexibility to work remotely.
- The opportunity to collaborate and engage with colleagues in the office.
- Training and development opportunities to enhance your skills and knowledge.
- The chance to work with a global team and contribute to customer satisfaction.
About Us:
At Roche, we are committed to pushing back the frontiers of healthcare. We believe that our success is built on innovation, curiosity, and diversity. We are an Equal Opportunity Employer and welcome applications from diverse candidates.
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