Training Operations Specialist

hace 2 semanas


Barcelona, Barcelona, España Vueling A tiempo completo
Job Purpose

Support the management of the e-learning and digital training record reporting platform to ensure that all crew members are properly trained and certified for line operations.

Main Accountabilities
  • Manage the e-learning platform, activating the required courses for crew members following the Crew Training Programme.
  • Assistance through Salesforce for all queries and doubts from crew members, related to the e-learning training courses.
  • Management and monitoring of the digital training record reporting platform: review of the forms sent by the instructors, monitoring, and control of completion.
Main Responsibilities
  • Schedule e-learning training courses for flight & cabin crew at the e-learning platform: activation, control, and monitoring, updating of training records and expires in AIMS.
  • Communicate to those crew members about their e-learning course, which has not yet been performed.
  • Deliver the updated training expiration dates once crew members have completed the e-learning training course.
  • Deal with all crew members queries & doubts received in Salesforce. Assign and follow up on all e-learning cases.
  • Activation and follow-up of electronic reports issued by instructors from the electronic records platform (Gladtolink app).
  • Maintain and update the Training section of the Operations Manual to ensure it reflects current administrative practices and compliance requirements.
  • Guarantee that the standards of the company's regulatory framework and operational safety are met in all matters within its competence.
Main Relationships
  • Flight & Cabin Crew Departments.
  • Roster Department.
  • Flight and Cabin crew members.
  • IT Department.


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