Training Operations Specialist
hace 2 semanas
Support the management of the e-learning and digital training record reporting platform to ensure that all crew members are properly trained and certified for line operations.
Main Accountabilities- Manage the e-learning platform, activating the required courses for crew members following the Crew Training Programme.
- Assistance through Salesforce for all queries and doubts from crew members, related to the e-learning training courses.
- Management and monitoring of the digital training record reporting platform: review of the forms sent by the instructors, monitoring, and control of completion.
- Schedule e-learning training courses for flight & cabin crew at the e-learning platform: activation, control, and monitoring, updating of training records and expires in AIMS.
- Communicate to those crew members about their e-learning course, which has not yet been performed.
- Deliver the updated training expiration dates once crew members have completed the e-learning training course.
- Deal with all crew members queries & doubts received in Salesforce. Assign and follow up on all e-learning cases.
- Activation and follow-up of electronic reports issued by instructors from the electronic records platform (Gladtolink app).
- Maintain and update the Training section of the Operations Manual to ensure it reflects current administrative practices and compliance requirements.
- Guarantee that the standards of the company's regulatory framework and operational safety are met in all matters within its competence.
- Flight & Cabin Crew Departments.
- Roster Department.
- Flight and Cabin crew members.
- IT Department.
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