Senior Financial Planning Specialist

hace 4 semanas


Madrid, Madrid, España Board Deutschland Gmbh A tiempo completo

About the Role

We are seeking a highly skilled Premium Support Specialist to join our rapidly growing Premium Support team at Board Deutschland GmbH.

As a Premium Support Specialist, you will be responsible for providing top-notch assistance to our customers using Board's financial planning and reporting solutions.

Key Responsibilities:

  • Provide qualified functional and technical assistance for existing customer Board planning and reporting solutions.
  • Support customers with application issues and provide reactive support for existing customers.
  • Work closely with the Board Product team to relay customer and market feedback.
  • Participate in knowledge transfer processes between delivery and maintenance teams.

Requirements

To be successful in this role, you will need:

  • An educational background in Computer Science, Management Information Systems (MIS), Mathematics, or a relevant technical field.
  • Previous experience working in an EPM/CPM software support, delivery, or consulting role.
  • A good understanding of financial processes, including Financial Consolidation and Lease Reporting.
  • Exposure to multi-dimensional or OLAP technology and knowledge of SQL.
  • Excellent de-escalation skills and the ability to work in tight time frames.

What We Offer

As a Premium Support Specialist at Board Deutschland GmbH, you will have the opportunity to work with a talented team of professionals and contribute to the success of our customers.

We offer a dynamic and supportive work environment, with opportunities for growth and development.

Join us and be part of a team that is passionate about delivering exceptional customer service and support.



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