Senior Financial Planning Specialist
hace 1 día
About the Role
We are seeking a highly skilled Premium Support Specialist to join our rapidly growing Premium Support team at Board Deutschland GmbH.
As a Premium Support Specialist, you will be responsible for providing top-notch assistance to our customers using Board's financial planning and reporting solutions.
Key Responsibilities:
- Provide qualified functional and technical assistance for existing customer Board planning and reporting solutions.
- Support customers with application issues and provide reactive support for existing customers.
- Work closely with the Board Product team to relay customer and market feedback.
- Participate in knowledge transfer processes between delivery and maintenance teams.
Requirements
To be successful in this role, you will need:
- An educational background in Computer Science, Management Information Systems (MIS), Mathematics, or a relevant technical field.
- Previous experience working in an EPM/CPM software support, delivery, or consulting role.
- A good understanding of financial processes, including Financial Consolidation and Lease Reporting.
- Exposure to multi-dimensional or OLAP technology and knowledge of SQL.
- Excellent de-escalation skills and the ability to work in tight time frames.
What We Offer
As a Premium Support Specialist at Board Deutschland GmbH, you will have the opportunity to work with a talented team of professionals and contribute to the success of our customers.
We offer a dynamic and supportive work environment, with opportunities for growth and development.
Join us and be part of a team that is passionate about delivering exceptional customer service and support.
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