Security Operations Specialist
hace 4 días
We are Fever, a global live-entertainment discovery tech platform, and we are excited to introduce the role of Trust and Safety Specialist.
This position is part of our Security Team, which oversees Fever's security operations to ensure the safety and protection of our company and employees.
As a Trust and Safety Specialist, you will report to the Trust and Safety Manager and be responsible for ensuring third parties adhere to regulatory requirements, minimizing risk, and maintaining Fever quality standards.
This role requires proactivity, autonomy, drive, and a good deal of incidents and reports.
You will be expected to:
- Conduct comprehensive investigations on potential and existing partners, clients, and customers and respond to any Trust and Safety violations.
- Perform Know Your Partner (KYP) and Know Your Customer (KYC) checks to verify the identity and legitimacy of entities and individuals, as well as following auditing processes.
- Prepare clear, detailed investigative reports and present findings to relevant stakeholders.
- Monitor and stay current on industry trends, regulatory changes, and best practices in due diligence, KYP, and KYC processes.
- Identify potential risks and red flags through investigative findings and recommend appropriate actions.
- Create and organize reports for managers to assess team's quality.
- Assist in the development and implementation of policies and procedures related to investigations and compliance.
- Provide training and support to internal stakeholders on investigation processes, as needed.
- Use data to identify gaps in current policies and processes, making recommendations for improvement.
- Collaborate with internal teams to deal with issues concerning fraud against Fever and its clients.
- Stay up-to-date on regulatory requirements and industry standards related to user safety and platform integrity.
- Participate in cross-functional projects aimed at improving platform integrity and user safety.
- Assist with training and onboarding of new team members.
To be successful in this role, you will need:
- Prior experience in investigations, fraud, bribery, compliance, and in-depth knowledge of the relevant processes (due diligence, KYP, KYC).
- Knowledge of investigative tools, techniques, and databases, including OSINT, relevant regulations, sanctions, and industry standards.
- Although not a requirement, AML knowledge will be considered.
- Strong analytical skills with the ability to synthesize complex information and identify key issues.
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