Product Quality Assurance Manager
hace 5 horas
At Schreiber Foods, we are committed to providing high-quality products that meet our customers' expectations. As a Product Quality Assurance Manager, you will play a crucial role in ensuring the quality and food safety of our products.
Job Description
We are seeking a highly motivated and detail-oriented individual to join our team as a Product Quality Assurance Manager. In this role, you will be responsible for:
- Managing complaint management: Communicating incidents received from customers, following up on analysis, and sending responses to consumers. You will also communicate with consumers to understand details and follow up on sample recovery.
- Reviewing and verifying data for daily, weekly, and monthly reports. This includes analyzing monthly and weekly trends to follow up on quality objectives.
- Tracking and categorizing complaints from all plants in Europe. You will optimize the use of software used for claims management and develop reports and dashboards according to needs.
- Participating in global standardization programs on food quality and food safety issues in Europe. This includes collaborating with other teams to develop customer requirements/needs (e.g., technical data sheets).
- Conducting supplier audits to ensure the quality and food safety of raw materials. You will monitor and analyze supplier complaint trends and consumer complaints trends, including KPIs, analysis, and interpretation of data.
- Implementing preventive actions and verifying their effectiveness. You will also follow up on corrective actions and action plans proposed by suppliers.
Requirements
To be successful in this role, you will need:
- A strong background in food safety and quality assurance.
- Excellent communication and analytical skills.
- Ability to work independently and as part of a team.
- Familiarity with food industry regulations and standards.
Benefits
We offer a competitive salary of $85,000 - $110,000 per year, depending on experience. We also provide benefits such as medical, dental, and vision insurance, 401(k) matching, and paid time off.
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