Travel Expert

hace 2 semanas


Madrid, Madrid, España BCD Travel A tiempo completo
About the Role:

As a Travel Consultant at BCD Travel, you will be the face of our company, communicating and responding to requests for current and new clients, helping them travel smart and achieve more. We are looking for someone who communicates effortlessly and has customer service at heart.

Key Responsibilities:
• Search and confirm travel reservations for the customer
• Provide consultation to the customer on their travel policy
• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
• Provide the client with industry information, such as low fares, exchange costs, and penalties
• Seek opportunities to review operational processes and commercial relationships with clients for improvement

About You:
• You have travel agent experience
• Relevant skills in GDS Amadeus
• Strong verbal and written communication skills in English and Norwegian (or Swedish)
• Solid working knowledge of the travel industry, policies, procedures, and processes

About BCD Travel:
We are a market leader in travel management, helping people and companies travel smart and achieve more. We operate in over 100 countries, with a virtual, dynamic, and flexible work environment that fosters a good work-life balance. You will be part of a diverse, inclusive, and authentic workplace where diversity is celebrated. If you're excited about a role, but your experience doesn't align perfectly, we still encourage you to apply. We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department.

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