Travel and Expense Expert
hace 5 días
This is a unique and exciting opportunity to join Gartner's Global Travel and Expense team as a Travel Specialist responsible for supporting Gartner's Global Travel program and visa processes. As a Travel Specialist, you will get to work with Gartner travelers all over the world while you help them navigate policy, process, and travel visa needs. You will be supported by Gartner's preferred travel suppliers as well as peers on the corporate card and expense team.
Key Responsibilities:- Management of the team shared email box: including answering questions from associates worldwide and suppliers on Gartner processes.
- Triaging emails to the respective team when necessary to meet customer service SLA.
- Understand Gartner's travel program, processes, and Global T&E Policy.
- Assist travellers with travel visa questions and needs in collaboration with Gartner's preferred visa supplier.
- Provide support and education to associates for general travel program and T&E process inquiries.
- Work with preferred travel suppliers to resolve traveller issues.
- Drive and support continuous improvement by supporting management initiatives.
- Complete special projects and other responsibilities as assigned (ex. simplifying current visa process).
- Bachelor's Degree in related field with 1-3 years of experience.
- Excellent oral and written communication skills in English.
- Willingness to learn new skills and take direction.
- Be autonomous and own your role.
- Proficient in Microsoft Excel, Word, and Outlook.
- Ability to learn new tools quickly.
- Ability to communicate with a diverse audience at various levels while considering cultural differences.
- Strong initiative and willingness to take on projects in a proactive manner.
- Strong analytical and problem-solving skills.
- Ability to adapt to a constantly changing environment.
- Work experience in travel & expense, travel visas, or similar business functions.
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding, we've grown to more than associates globally who support ~ client enterprises in ~90 countries and territories.
Gartner offers world-class benefits, highly competitive compensation, and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging, and inspiring.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status.
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