Solar Inverter Service Specialist

hace 1 día


La Nava de Santiago, Badajoz, España Sungrow Europe A tiempo completo
About the Role

We are seeking a highly skilled Distribution Service Engineer to join our team at Sungrow Europe. As a key member of our team, you will be responsible for managing our hotline and ticket system for distributors, installers, and end-users in the region of Spain.

Key Responsibilities
  • Manage hotline and ticket system for distributors, installers, and end-users in Spain
  • Train distributors and installers in the region on related topics
  • Perform onsite troubleshooting with partner success managers in the region
  • Conduct pre-sale customer visits with account managers in the region
  • Develop and document FAQs, online courses, and other training materials for the region
  • Provide weekly, monthly, quarterly, and annual reports on regional performance to the department center
Requirements
  • Bachelor's degree or higher in electrical engineering or equivalent
  • At least 3 years of experience in after-sales or technical support roles in the PV/ESS/O&M field
  • Job experience in inverter systems is preferred
  • Excellent language skills in English and Spanish (C1 level or higher)
  • Additional language skills in Chinese are an asset
  • Quick learner with a desire to increase knowledge in the clean-tech industry
  • Excellent skills in Microsoft Office
  • Ability to work independently and focused in a dynamic, fast-paced environment
About Sungrow Europe

Sungrow Europe is a leading green tech company with a strong focus on research and development. We are committed to making a positive impact on the environment and are looking for talented individuals to join our team.

We offer a range of benefits, including opportunities for career advancement, bonus payments based on KPI agreements, and the chance to work with a multinational team. If you are passionate about renewable energy and are looking for a challenging and rewarding role, we encourage you to apply.



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