Technical Program Manager

hace 5 días

Madrid Centro, Madrid, España Sin nombre A tiempo completo
About the Role

We are seeking a highly skilled Technical Program Manager to join our team at Sin nombre. As a Technical Program Manager, you will be responsible for leading the technical aspects of a major client program with an international energy retailer.

Key Responsibilities
  1. Client Relationship Management: Manage the relationship with key technology and executive stakeholders from the client and potential partners.
  2. Tech Issue Escalation: Be the escalation point for any technical issues and client concerns.
  3. Program Governance: Define success criteria and governance for delivering the technical pillar of the program.
  4. Platform Localisation: Own the Kraken platform localisation plan to meet client expectations while matching Kraken roadmap.
  5. Client Needs Articulation: Summarise and articulate client needs, considerations, timelines, etc internally as structured input for the successful and timely execution of any required technology platform localisation and development.
  6. Technical Direction: Direct internal Kraken software developers contributing to the client program, as well as potential external partners, on tech platform deliverables to ensure an overall successful and timely technology migration.
  7. Client Business Needs: Support the client meets their business needs via the delivery of tech.
  8. Infrastructure Alignment: Understand the Kraken infrastructure, aligning client direction with the overall goal for the Kraken platform & business.
  9. Training and Development: Set up training programs to upskill the technical arm of the client.
About the Team

We are a dynamic team working on creating a smart, sustainable energy system. Our operating system for energy is transforming the industry around the world in a way that benefits everyone. We are looking for well-rounded individuals who are comfortable with ambiguity, are self-starters and willing to roll their sleeves up to get to the nitty gritty of a problem.

Requirements
  1. Communication: You need to be confident in calling out approaches that aren't best for the client and always striving for simplicity. You need to be able to communicate the context behind decisions relating to the platform & client priorities.
  2. Program Management: Confident in managing a long-term, fast-paced program. Can be both high-level and dive into detail when required.

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