AWS Infrastructure Services Delivery Expert
hace 4 semanas
**Key Responsibilities**
At Amazon Data Services Spain, S. L, we're looking for a skilled Data Center Operations Specialist to join our team. As a Data Center Operations Specialist, you will interact with stakeholders in Spain and across EMEA, so both Spanish and English language proficiency is essential. You will work to meet SLA's against assigned trouble tickets via a directed workflow. This role is your opportunity to work on the most challenging problems, with thousands of variables impacting the supply chain. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.
**Your Responsibilities Will Include:**
- Working to meet SLA's against assigned trouble tickets via a directed workflow.
- Being the first line touch point for hardware troubleshooting and technical issues.
- Performing regular server hardware repairs (drives, motherboards, etc.).
- Carrying out routine network, server hardware, and OS related repairs.
- Working with cross-functional teams on a regular basis to complete routine work.
- Engaging with Smart Hands in EU Regional POPs.
- Adhering to security and safety best practices in the data center.
- Participating in Data Center power & cooling events.
- Participating in team meetings for metric analysis and daily/weekly goals achievement.
- Identifying and helping create documentation for use globally.
- Identifying and helping create process improvements relevant to the data center environment.
- Performing server upgrades, rebuilds, scheduled works as required.
- Interacting with third party vendors & contractors.
- Contributing to the development of other team members.
**Why AWS?**
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. At AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.
About the Team
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
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