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Cybersecurity Specialist
hace 2 meses
About Kudelski Sa
Kudelski Sa is a leading provider of cybersecurity solutions and services, dedicated to protecting data, processes, and systems for companies and organizations worldwide.
Job Summary
We are seeking a highly skilled Cybersecurity Specialist to join our Managed Detection and Response department. As a key member of our team, you will play a critical role in helping us provide best-in-class services to our clients.
Key Responsibilities
- Manage the configuration and monitor the health of customer security devices.
- Act as the main escalation point for client requests, including service requests, change requests, or operational incidents.
- Follow vendors' roadmaps to leverage new features, define upgrade strategies, and ensure proper rollout to customers.
- Serve as a subject matter expert for internal teams to drive continuous improvements and new services implementations.
- Participate in building and maintaining Standard Operations Procedures to manage security devices or empower Tier 1 and 2 analysts.
- Develop and maintain in-depth knowledge of our products and services portfolio.
Requirements
- Engineering degree in technology or computer science or equivalent.
- 5 years of experience in IT system administration.
- Strong background in Windows and Linux systems.
- Knowledge in network and security.
- Proven experience in a client-facing role.
- Fluent in both English and Spanish.
Preferred Qualifications
- Knowledge in Splunk administration.
- Experience with one or more of the following technologies: EDR/NGAV, SIEM, Vulnerability Scanning, Managed Attacker Deception, Firewalls.
- Technical certifications on vendors' products.
- Spanish, French, German, or any other languages.
About the Role
This role involves understanding the business and environment of our customers, frequent contacts with customers at both technical and managerial levels, and internal transversal interactions with various groups.
What We Offer
Kudelski Sa offers a rapidly growing company with locations in Switzerland and the United States, leveraging their unique history of innovation and engineering with a pragmatic view of client security to adopt a different approach to cybersecurity and help change the security paradigm.
