Sales Ambassador for Luxury Brands
hace 2 semanas
About Bella Hats
Bella Hats is a renowned headwear shop specializing in high-end products from the most prestigious Italian artisans and miliners. Established in 1992 in Prague, Czech Republic, the company has become synonymous with exceptional quality and expert consulting.
With a presence in multiple markets as direct retailers or wholesalers, Bella Hats continues to grow its tradition and recognition as a premier provider of luxury items.
Located in the historic city center of Málaga, Spain, one of Europe's major fashion hubs since the 16th century, our latest store is thriving and seeking passionate individuals to join our team.
Job Responsibilities
- Greet and assist customers with their queries
- Provide accurate information on product features, pricing, and after-sales services
- Answer customer inquiries about specific products and services
- Conduct price and feature comparisons to facilitate purchasing
- Cross-sell and up-sell products to enhance customer satisfaction
- Ensure racks are fully stocked and packaging is ready before customers arrive
- Manage returns of merchandise in collaboration with the Store Manager
- Coordinate with the Retail Sales Representatives team to provide excellent customer service, particularly during peak periods
- Inform customers about discounts and special offers
- Provide customer feedback to the Store Manager
- Stay up-to-date with new products and services
Requirements
- Fluent Spanish and good English language skills
- Understanding of the retail sales process
- Familiarity with consumer behavior principles
- Basic knowledge of inventory stocking procedures
- Solid math skills
- Excellent communication skills and ability to build trusting relationships
- Flexibility to work various shifts
Benefits
If you possess strong consulting experience, a passion for learning, and a desire to excel in a fast-paced environment, this role may be an ideal fit for you.
We offer a competitive salary range of approximately €25,000 - €35,000 per annum, depending on experience and performance.
In addition to a comprehensive compensation package, we provide opportunities for growth and development within our organization.
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