Senior Debt Management Professional
hace 8 horas
Job Summary
Bajaj Finance Limited is seeking a highly motivated and experienced Senior Debt Management Professional to join their team in Ca. As an Assistant Manager – Debt Management Services – Cards, you will be responsible for leading the field debt collection of credit card accounts in your assigned location.
Key Responsibilities:
- Develop and implement effective debt collection strategies to drive results and improve overall performance.
- Manage a team of collection executives and agencies to ensure timely allocation and delivery of critical collection performance metrics.
- Ensure compliance with all legal guidelines and regulations, as well as adherence to the company's Code of Conduct.
- Monitor and identify fraudulent practices, and take corrective action to prevent losses.
- Handle customer escalations and provide documented feedback and action taken on all cases.
- Manage productivity by setting parameters for agencies and collection executives, monitoring performance against set targets, and conducting daily reviews.
Requirements:
- Demonstrated success and achievement orientation, with strong negotiation skills and bias for action.
- Excellent communication and interpersonal skills, with the ability to lead from the front.
- Working knowledge of computers and software applications.
- Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions.
We offer a competitive salary range of $60,000 - $80,000 per annum, depending on experience, plus additional benefits including health insurance, retirement plans, and opportunities for career growth and development.
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